Store Policies

Returns

If you are unsatisfied with your purchase you can return it for a full refund within the appropriate time frame. Refunds will be issued on the value of the item purchased with tax, if applicable. Shipping fees will not be credited unless we where in error.
For full details see our ruturns policy page.

Shipping

We normally ship stock merchandise within 3 business days from the date of order. Special Order merchandise ship dates are noted on each product.

If sending payments by mail, please send payment to the following address:

Dead Nuts On
Accounts Receivable
339 W. Browning Ave.
Fresno, CA  93704

Taxes

8.225% CA Sales Tax applicable to items shipped to addresses in California.

Sales tax will be charged on all orders with a shipping address within the state of California.  Contact us directly if you are a CA resaler with a valid CA resale certificate.

Minimum Order Amount

None

Credit Cards Accepted

Mastercard, Visa, Discover & American Express.  We also accept PayPal payments.

Checks & Money Orders

We accept personal checks and Money orders.  Note: All orders paid by check or money orders will be delayed for 7 business days to allow them to clear.

Order Cancellation

Orders can be cancelled anytime before we ship your order. The customer is responsible for all shipping costs if orders are canceled after shipping.  If you would like to cancel an order, please contact us:
Telephone: (510) 903-1059     FAX: (510) 225-1341
E-Mail: orders@deadnutson.com

Rerouting shippments Once Your Order is Shipped

If you would like us to change the shipping address of a package that has already been shipped via UPS please contact us:
Telephone: (510) 903-1059     FAX: (510) 225-1341
E-Mail: orders@deadnutson.com
You can also contact UPS online or by phone 1-800-pick-ups and they can help you reroute your package.
The customer is responsible for what UPS charges us ($18) to reroute a delivery to another addresses during shipment unless we are resposible.  Changing an address can add 3 days to your delivery date.

US Mail packages cannot be rerouted during shipment.  Please see our return policy for more details.

Refused Package Delivery

Should you have changed your mind between the time of order and the time you shipment arrives please don't refuse packages from the carrier. The best thing to do is accept the delivery then follow our RETURN POLICY steps.  We promise to take back orders you don't want so please help us out and follow our return policy steps and we will make sure you get your refund as quickly as possible.  Note: The customer is responsible for all delivery refusal fees charged by the carrier.

Damaged Goods

We pride ourselves on the quality of our packaging.  We inspect all our products when preparing your order and will not ship items that are damaged. If the items are damaged during shipment, please notify us immediately. We will advise on returning the damaged goods and send out replacements upon return. You have 14 days from receipt of your products to notify us of any issues.

Liability

Dead Nuts On, liability shall not exceed the cost of our products., disclaims any warranty, either expressed or implied. Dead Nuts On, does not assume or grant any other parties to assume liability in relation with the sale or use of our merchandise.

Trademark and Affiliation General Disclaimers

"Ford" is a registered trademark of Ford Motor Company, with which deadnutson.com is not affiliated.
"Mercury" is a registered trademark of Ford Motor Company, with which deadnutson.com is not affiliated.
"Autolite" is a registered trademark of Honeywell International Inc, with which deadnutson.com is not affiliated.
"Gates" is a registered trademark of Gates Rubber Company, with which deadnutson.com is not affiliated.
All the above trademarks make no representations or warranties with respect to any of our products.