Dead Nuts On offers several shipping options to all US orders within the continental 48 states. Additional charges and extended delivery times apply to Alaska and Hawaii, APO, FPO and Territories. Our products are packaged and shipped from California and we make every effort to ensure your order is packaged securely and shipped promptly.
Our packages are sent Monday - Friday via UPS. UPS Ground delivery normally takes 2-6 business days. Package tracking information will be emailed to you when your order is processed so you will know when your order will arrive.
We will ship In Stock merchandise within 3 days from the date of order and will ship Special Order merchandise within 6 weeks from the date of order. Should something be out of stock or needs to be special ordered, we will notify you to see if you are willing to wait the time required for delivery. Sales will be billed at the time of order. Special orders are non-returnable unless specified.
All items shipped to a CA address are subject to a 8.225% sales tax.
All shipping addresses must be to a physical address. We cannot ship via UPS to a PO Box. For orders showing a PO BOX for the shipping address, your order will ship via USPS and may incur delays.
Please notify us within 14 days from your order date if you do not receive your package.
Please do not refuse packages from UPS or USPS, as your account may incur additional charges. Should you have changed your mind between the time of order and the time you shipment arrives, please follow our RETURN POLICY steps.
Shipping costs are non-refundable for undelivered, unclaimed or returned packages, unless the error is our fault. We are not responsible for damages incurred during shipping or for packages delivered to an incorrect address.
This domestic shipping policy pertains to customers located in the United States.
Generally, you will have the option to upgrade your shipping method for faster delivery (such as Second Day) at your expense. If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. PST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the 48 Contiguous United States.
For consumer protection, all orders are subject for review, including credit card authorization and address verification. As a result, on occasion there may be a slight delay in order processing; your patience is greatly appreciated.
While Dead Nuts On works to assure timely shipment of your order, various factors can impact the carrier's ability to deliver within the expected time frame, including: your location, weather, the carrier, holidays, and other unforeseen events that may delay shipping time.
Refunds for shipping, due to missed delivery dates or weather will not be issued.
Have more questions? Please call us and we will be glad to anwser any of your shipping questions.